Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,574 Reviews)
Rating breakdown 49,574 reviews
5 Stars
36,136
4 Stars
6,009
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love it
on January 29, 2026
Posted by: Britt12312
from Wisconsin, WI
Very pleased with this service. Easy to use, saves my information from year to year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always use
on January 29, 2026
Posted by: Sunny Arks
from Nevada
I've used every working year of my working life. I would be in such a pickle without TurboTax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on January 29, 2026
Posted by: More economical
from Kansas
Makes things a bit easier and still more economical than using a traditional tax service
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbotax,
on January 29, 2026
Posted by: Mimatoawesome5
from CA
I did not interact with anybody. I like turbo tax but I feel better getting my own software rather than doing them online. How Am I going to do my partners taxes now? do I pay $ 69.00 again?
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is a Fee Mongor
on January 29, 2026
Posted by: AfroNerd
from Seneca, SC
I don't like how you keep tacking on additional fees for things that do NOT need fees. This is most likely my last year filing with your company.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Wonderful
on January 29, 2026
Posted by: BlueBlue5
from Mississippi
well done I will write using the service on all pertain to use the service
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thanks for the simplicity
on January 29, 2026
Posted by: EdwynH
from NC
I've used Turbotax many years. Always reliable . . .
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on January 29, 2026
Posted by: Bennielou53
from California
I've used Turbo Tax for many years. I find it very easy to use and help is available if I need it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com