Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Easy to use
on January 29, 2026
Posted by: More economical
from Kansas
Makes things a bit easier and still more economical than using a traditional tax service
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbotax,
on January 29, 2026
Posted by: Mimatoawesome5
from CA
I did not interact with anybody. I like turbo tax but I feel better getting my own software rather than doing them online. How Am I going to do my partners taxes now? do I pay $ 69.00 again?
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is a Fee Mongor
on January 29, 2026
Posted by: AfroNerd
from Seneca, SC
I don't like how you keep tacking on additional fees for things that do NOT need fees. This is most likely my last year filing with your company.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Wonderful
on January 29, 2026
Posted by: BlueBlue5
from Mississippi
well done I will write using the service on all pertain to use the service
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thanks for the simplicity
on January 29, 2026
Posted by: EdwynH
from NC
I've used Turbotax many years. Always reliable . . .
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on January 29, 2026
Posted by: Bennielou53
from California
I've used Turbo Tax for many years. I find it very easy to use and help is available if I need it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best makes it way easier
on January 29, 2026
Posted by: Number one Tax filing
from North Carolina
Makes things a lot easier they know what they’re talking about. *TurboTax*I’ve been dealing with them for the last six years very very good System they got going on.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsume as usual
on January 29, 2026
Posted by: usn101
from virginia
1st time without a disc an it was a bit different but worked perfectly. no issues.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com