Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is simple and easy
on January 27, 2026
Posted by: KS2325
from MD
easy and simple process. Turbo tax takes care of their customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Felt Worse Than Last Year
on January 27, 2026
Posted by: This Was Not Great
from Washington
On the energy credits section, I went in and typed something incorrectly, went back in and selected "No" making all of the other prompts I had filled out inaccessible (because again I went back and selected "No". Your software autofills everything out on the actually form, but kept telling me I had an error (for an energy code), but I selected "No" which should have removed all of the info, it stayed. I had to manually go back and select "Yes" clear out all of that information, go back and then select "No" for it to accurately show. I guarantee you a couple hundred people will run into this and be grumpy so trying to help! Also, I had 4 stars selected, but no joke while writing this review your .ai helper or whatever totally makes typing impossible. Its not typing for me, but every time it highlights a "suggested review topic" it takes my cursor away from the text box. Try it, its wild. I mean I am going to continue to use this service but come on guys, people are paying like $70 to use this and I can't even write a review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was not to hard and walked me through
on January 27, 2026
Posted by: Tim89031
from Las Vegas, NV
It walked me through the process. I found a little confusing when I did my 1099R's from same place was divided into two forms. One was my pension the other was my 401K. It did not ask me witch one was witch.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Glitchy and gimicky
on January 27, 2026
Posted by: asdkjnaleirujngvl
from Georgia
Interface is much less user friendly than in previous years. Numerous glitches and inaccurate response options
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
always turbo tax
on January 27, 2026
Posted by: double duong
from california
turbo tax personnel was helpful when needed //other than that program was easy to manuever
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 27, 2026
Posted by: SWEETZ88
from Illinois
Filing Taxes Simple made my tax return effortless! The software is incredibly intuitive and walked me through every step with clear guidance. I maximized my refund and finished in under an hour. For straightforward, stress-free filing, this is the perfect choice. Highly recommend!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AMAZING
on January 27, 2026
Posted by: DENISRA0628
from NEW YORK
EASY TO FILE. I HAVE BEEN USING TURBOTAX FOR MORE THAN 5 YEARS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy
on January 27, 2026
Posted by: KitB83
from TX
It's SO easy, especially when you use it year after year. It helps sort important information and kept track of expenses to make finding deductions super easy.
Written by a customer while visiting turbotax.intuit.com