Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,574 Reviews)
Rating breakdown 49,574 reviews
5 Stars
36,136
4 Stars
6,009
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 29, 2026
Posted by: Ock1
from 5835 Belair Road
Very easy to use. definitely recommended to anyone need tax help.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy
on January 29, 2026
Posted by: BG 100
from FL
Very easy to do and quick too I would definitely use this again next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTx is easy to use
on January 29, 2026
Posted by: BruceJX
from North Carolina
Since I am doing this myself, all the additional charges are annoying.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick, reliable, and easy to use
on January 29, 2026
Posted by: MrIan2001
from 820 West University Drive, Unit 17
TurboTax rocks. I use it every year and I don't forsee that changing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 29, 2026
Posted by: PLHPRH
from Texas
Turbo Tax is fast and efficient. No help was needed from Turbo Tax assistant.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turno Tax is fast and easy, but not free
on January 29, 2026
Posted by: LanaA25
from Albany, NY
Process was good. I like that I could enter my forms manually instead of linking to the other places and trying to figure out their passwords as I normally use the face ID. I gave 4 starts because it was keep pushing me to the more expensive option that I don't need and don't provide the free option with the standard deduction return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 29, 2026
Posted by: Sakinah6525
from PA
Fast and efficient, very pleased. Have been using it for years
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It hits all the right points
on January 29, 2026
Posted by: pnkgrl13
from Kansas
The software is good but it's just too expensive. I used eFile.com for years and never paid over $100
Written by a customer while visiting turbotax.intuit.com