Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTx is easy to use
on January 29, 2026
Posted by: BruceJX
from North Carolina
Since I am doing this myself, all the additional charges are annoying.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick, reliable, and easy to use
on January 29, 2026
Posted by: MrIan2001
from 820 West University Drive, Unit 17
TurboTax rocks. I use it every year and I don't forsee that changing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 29, 2026
Posted by: PLHPRH
from Texas
Turbo Tax is fast and efficient. No help was needed from Turbo Tax assistant.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turno Tax is fast and easy, but not free
on January 29, 2026
Posted by: LanaA25
from Albany, NY
Process was good. I like that I could enter my forms manually instead of linking to the other places and trying to figure out their passwords as I normally use the face ID. I gave 4 starts because it was keep pushing me to the more expensive option that I don't need and don't provide the free option with the standard deduction return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 29, 2026
Posted by: Sakinah6525
from PA
Fast and efficient, very pleased. Have been using it for years
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It hits all the right points
on January 29, 2026
Posted by: pnkgrl13
from Kansas
The software is good but it's just too expensive. I used eFile.com for years and never paid over $100
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I like it
on January 29, 2026
Posted by: Copalb
from Florida
I like TurboTax. Easy and reliable. More than 8 years using the service
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a time saver
on January 29, 2026
Posted by: ARR07
from Texas
Turbo tax was very easy to use and the guided help on the self-filing option was very intuitive.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com