Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,574 Reviews)
Rating breakdown 49,574 reviews
5 Stars
36,136
4 Stars
6,009
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
x
on January 29, 2026
Posted by: fjhosdjoyhijmowseitrojg
from wi
For many years I used TurboTax, it used to be so easy.
I purchased the software but then found out that it was not compatible with my computer running windows 10. I was switched to Turbo Tax online. It was MUCH more confusing and I had to manually enter more info.
I purchased the software but then found out that it was not compatible with my computer running windows 10. I was switched to Turbo Tax online. It was MUCH more confusing and I had to manually enter more info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 29, 2026
Posted by: Jjmafig
from Arizona
We have used Turbotax for many years and it is great!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of use
on January 29, 2026
Posted by: bfd1965
from fl
Easy to use as always. Always trust turbotax and used them for many years
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on January 29, 2026
Posted by: easyand fast
from FL
I was able to understand the information, it went fast and the filing was simple.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 29, 2026
Posted by: nickl51
from Washington
TurboTax makes filing taxes fast and stress free with clear guidance smart checks and great support!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 29, 2026
Posted by: ne22a
from AZ
very easy and simple steps that didn't overwhelm me.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is The Best
on January 29, 2026
Posted by: Cherlocke81
from Oklahoma
TurboTax is easy to use and very fast. The system helps you check for errors to ensure accuracy. I've been using TT for 25 + years and each year, I am more impressed than the previous.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10 years of TurboTax and I am still impressed!
on January 29, 2026
Posted by: amarlew22
from MO
Been using TurboTax for 9 years and I have never had an issue. Through several different life circumstances and self-employment, the process has remained seamless. You can't beat it!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com