Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(45,470 Reviews)
Rating breakdown 45,470 reviews
5 Stars
33,957
4 Stars
5,250
3 Stars
2,361
2 Stars
1,490
1 Star
2,412
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy!
on January 29, 2026
Posted by: Garrymar
from Washington, D.C.
I have been using TurboTax for years. They always make it extremely easy to transfer my previous files and to complete my current tax forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax for an Architect!
on January 29, 2026
Posted by: ATA LLC
from FL
I have hired an accountant to file my taxes for the last decade and with technology improving and things getting more expensive. I decided to file them by myself this time and TurboTax couldn’t have made it a better experience. Thank you!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
So complicated
on January 29, 2026
Posted by: esmyv
from ARIZONA
I've been using turbo tax for about 10 years and this year was the most difficult by far. I was receiving error messages for things I wasn't even trying to use. When I went to file, I got an error message basically saying I couldn't get a traditional check... I NEVER REQUESTED A TRADITIONAL CHECK. The AI Chatbot was entirely useless, even when it tried to connect me to an "expert." This will probably be my last year filing with turbotax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great !
on January 29, 2026
Posted by: apw103
from FL
It was very helpful, I asked several questions that were promptly answered with easy to follow instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Is better than ever!
on January 29, 2026
Posted by: Anonymous
from Augusta, GA
It is always a pleasure to use Turbo Tax Online. It makes sure that you get all of the correct deductions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Kate
on January 29, 2026
Posted by: Kalise33
from 4301 Roswell Drive
Pretty easy although sometimes I do wonder if the accuracy is correct. But I
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 29, 2026
Posted by: easypete696969
from maryland
easy to use easy to use easy to use easy to use easy to use
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2026
Posted by: Eastsidebert
from Washington
Good to go easy to comprehend was not a lot of stress easy to work with
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com