Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,574 Reviews)
Rating breakdown 49,574 reviews
5 Stars
36,136
4 Stars
6,009
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Disappointed
on January 29, 2026
Posted by: 1040doer
from IL
I prefer the downloaded format over the online. I'm very disappointed by not being able to view forms along the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
So So
on January 29, 2026
Posted by: ike39j
from NY
Some parts easier. Others more difficult. I tried to upload my previous years info and it only uploaded one person and that person may not be using TurboTax again this year which will nullify one of h 5 returns I can file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2026
Posted by: Rellgod
from Michigan
Fees was high but great service I love them use them every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My social anxiety loves turbo tax
on January 29, 2026
Posted by: LalaloopsieS
from Il
Was able to successfully file my taxes this year they also helped me with a defected return. My anxiety stays home!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great for doing yoursekf
on January 29, 2026
Posted by: Latera20
from Bronx, NY
great service for doing yourself and they guide you through everything.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super user friendly and easy to navigate!
on January 29, 2026
Posted by: Nella57
from Texas
TurboTax is always so easy to use and accurate which is why I keep coming back to it year after year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on January 29, 2026
Posted by: Garrymar
from Washington, D.C.
I have been using TurboTax for years. They always make it extremely easy to transfer my previous files and to complete my current tax forms.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax for an Architect!
on January 29, 2026
Posted by: ATA LLC
from FL
I have hired an accountant to file my taxes for the last decade and with technology improving and things getting more expensive. I decided to file them by myself this time and TurboTax couldn’t have made it a better experience. Thank you!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com