Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 29, 2026
Posted by: jab1972
from florida
Always a great experience. Very helpful and can count on their support and accuracy.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax always gets me right
on January 29, 2026
Posted by: MistaGD
from Georgia
Turbo Tax has always made the tax filing process easier than any tax office I have ever been to. I have been using them for years and plan on continuing to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
is great
on January 29, 2026
Posted by: bniro
from indiana
easy every time! I have always used turbo tax. will again
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
cool
on January 29, 2026
Posted by: vsgarris2025
from md
its great!jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax used to be better
on January 29, 2026
Posted by: kookookachew84
from New York
While TurboTax is still fairly easy to use and is familiar after using for years now, the extra fees for direct deposit, the fee they want to charge in lieu of using the "Credit Karma checking account" and just their pricing in general is getting out of hand. Tactics like the "use our partnered checking account or a pay a fee!" really leave a bad taste. I don't know if I'll be using TurboTax for future returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax ROX!!!!
on January 29, 2026
Posted by: Raun28
from FL
Always quick & painless. Very accurate & safe. Even with new jobs that I had to add, it took less that 20 minutes, Thank you
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on January 29, 2026
Posted by: 1040doer
from IL
I prefer the downloaded format over the online. I'm very disappointed by not being able to view forms along the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
So So
on January 29, 2026
Posted by: ike39j
from NY
Some parts easier. Others more difficult. I tried to upload my previous years info and it only uploaded one person and that person may not be using TurboTax again this year which will nullify one of h 5 returns I can file.
Written by a customer while visiting turbotax.intuit.com