Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome
on January 29, 2026
Posted by: Neshiadiamond
from Fl
Five star jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not too impresses
on January 29, 2026
Posted by: Zack83
from Illinois
It says free and on social security yet I’m charged?
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
System Glitches
on January 29, 2026
Posted by: System Glitches
from CA
This year, I experienced several technical issues while using TurboTax. I was unable to submit my return due to a persistent glitch during the final steps of the process, specifically when selecting payment options and determining how I would like to receive my refund. The system repeatedly redirected me back to the payment selection step.
After several phone consultations and screen-sharing sessions with the technical support team, they were finally able to identify and resolve the issue. I appreciate their assistance and am pleased to report that after a week's delay, I was ultimately able to process my submission and complete the payment for the TurboTax service.
After several phone consultations and screen-sharing sessions with the technical support team, they were finally able to identify and resolve the issue. I appreciate their assistance and am pleased to report that after a week's delay, I was ultimately able to process my submission and complete the payment for the TurboTax service.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 29, 2026
Posted by: Dylan11171988
from NC
EAsy to use, it's literally taxes for idiots. I don't have much but it's still too easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Free
on January 29, 2026
Posted by: Toot4949
from Pennsylvania
It was quick and easy. I would recommend it to others once I use it myself I’ll let people know.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it..
on January 29, 2026
Posted by: rshultzz1513
from 6617 Seminole Dr
Very easy. No need to engage with folks at Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
review
on January 29, 2026
Posted by: rayaaaa1026
from Maryland
Goodlllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!!! Will always use them!!!
on January 29, 2026
Posted by: Tharp4
from VA
Been using them for over 20+ years. Will never us anyone else. They make it extremely easy.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com