Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,574 Reviews)
Rating breakdown 49,574 reviews
5 Stars
36,136
4 Stars
6,009
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TURBO TAX IS VERY EXPENSIVE TO ME.
on January 28, 2026
Posted by: G D VANCE
from LOUISIANA
It only took one hour to complete my tax return, but cost me $200 dollars.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 28, 2026
Posted by: Tee Jay 4
from Mississippi
Fast, and easy to work with. Will definitely recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Always pushing the upsell
on January 28, 2026
Posted by: Smity123456789
from TN
Hi, just want to do a standard deduction filing jointly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 28, 2026
Posted by: Kkhollis25
from Pennsylvania
Great experience! Very proficient and reliable. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 28, 2026
Posted by: moni112456
from la
great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
New bugs and problems this year
on January 28, 2026
Posted by: Dsquad2
from Ohio
Don't know what happened this year, but it was very buggy and got me stuck in loops. Had to go back and change things several times that I definitely did not put a certain way. Fix the bugs and maybe you'll get a better review next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great app
on January 28, 2026
Posted by: Bobocibowl
from Louisville, Kentucky
I like\n Turbotax, because it made it so easy for me to file my tax turbotaxTax was really great.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The real
on January 28, 2026
Posted by: Rixh1
from Ga
Simple easy experience. Easiest thing I’ve done all year.. 😶🌫️ still early though!!
Pros: My employment status changed this year, I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com