Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax makes doing taxes easier and stressless
on January 28, 2026
Posted by: rybugg510
from Louisiana
I use TurboTax EVERY year and will continue to use it!!! 10/10 HIGHLY RECCOMENDED
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
woot!
on January 28, 2026
Posted by: KT933
from Ar
Turbo Tax is awesome! Can’t wait to file next year!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT is my fave tax software
on January 28, 2026
Posted by: gdawg9
from MO
I much prefer the desktop version to the online version. I like seeing the forms as I go and the rework steps seem easier. I was able to get my returns e-filed easily. In short, I will likely go back to the desktop version, but I still prefer using TT rather than all the other software and store options.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Further transparency needed.
on January 28, 2026
Posted by: Anonymous
from CA
TurboTax often presents questions and legal agreements without sufficient context, making it difficult to understand their purpose or impact. I repeatedly had to download long legal documents and seek external explanations (ChatGPT) just to make informed decisions, which slowed down what is supposed to be a streamlined process. Providing clear, plain-language summaries before forms and agreements — with links to full legal documentation — would greatly improve usability, efficiency, and trust.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is the best way
on January 28, 2026
Posted by: TT27mar13
from Texas
It was very useful and easy to use I filled my tax’s every year with TurboTax and never have I had a problem with it
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax Refund with TurboTax
on January 28, 2026
Posted by: TFreeSD
from California
I've been using TurboTax for at least 20 years. It continues to be a very easy tool for getting the job done right the first time. I appreciate the peace of mind from having audit support if it ever comes to that.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS VERY EXPENSIVE TO ME.
on January 28, 2026
Posted by: G D VANCE
from LOUISIANA
It only took one hour to complete my tax return, but cost me $200 dollars.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 28, 2026
Posted by: Tee Jay 4
from Mississippi
Fast, and easy to work with. Will definitely recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com