Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,574 Reviews)
Rating breakdown 49,574 reviews
5 Stars
36,136
4 Stars
6,009
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
turbotax is amazing
on January 28, 2026
Posted by: lexx424
from ga
i use Turbotax every year and i’m always satisfied
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy
on January 28, 2026
Posted by: Max4273
from California
TurboTax makes it easy! The season is alrea stressful enough and TurboTax makes it simpler.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on January 28, 2026
Posted by: Raider Red
from Texas
Turbo tax is so easy to use. I have been doing my taxes with turbo tax since 2002 and I love it. My only complaint is that I prefer a cd to download. i don't like downloading from online. Other than that i have no complaints.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 28, 2026
Posted by: Giggle2522
from North Carolina
Turbotax is helpful and easy to use. We use them every year,
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TURBO TAX IS A SCAM!
on January 28, 2026
Posted by: Carly234
from Texas
I shouldn't have to pay to file my taxes because I did them all my self. The system forces you to select an option and it never even gave me the option to select the free mode. There is nothing fancy about my taxes. RIP OFF! also if you opt in paying with credit card instead of your return they charge you less.!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Happy Returning customer.
on January 28, 2026
Posted by: two4two
from NJ
This is the second year I have used Turbo Tax. Received my returns as scheduled last year, with no hick ups. I am a returning happy customer.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME!
on January 28, 2026
Posted by: KrisD27
from Florida
TurboTax has been awesome for me—I’ve been using it for a few years now, and it consistently makes the whole tax process simple and stress-free. The step-by-step guidance is easy to follow, it catches deductions and credits I might have missed, and it really feels like it optimizes my return every year. I appreciate how clear and efficient everything is, even when my tax situation changes, and I always finish feeling confident that my return was done right.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than expected
on January 28, 2026
Posted by: 26Tom
from Texas
2nd year of doing my own taxes for an S corp. Very straight forward and doing it myself with Turbo Tax I finally started cleaning up my QB file, which professional preparers were not doing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com