Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,637 Reviews)
Rating breakdown 49,637 reviews
5 Stars
36,168
4 Stars
6,025
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome easy process
on January 28, 2026
Posted by: tam14105
from fl
interface was very user friendly. this was simple to use
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Outstanding
on January 28, 2026
Posted by: Croppie Boy
from WA
I have used Turbo Tax for about the last 6 or 7 years. Very easy to navigate and if needed there are numerous questions that there help section answers. I haven't had any worries about being audited when I have used Turbo Tax. Normal processing of our refund has been pretty quick and Turbo Tax has kept me informed via text or email if there are any issues. Strongly recommend this product.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Online Works as expected
on January 28, 2026
Posted by: TaxKov
from Missouri
Works as expected, will use it again next year. Can't wait.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
To many fees
on January 28, 2026
Posted by: LYShun
from TN
To many fees. There's no reason for the $40 when you already charging a filing fee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use!
on January 28, 2026
Posted by: Jamz4days
from North Carolina
Easy to use, it just asks a few too many times if I want to upgrade. Otherwise, I've be using it for years and enjoy the practicality of it!
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Lo mejor
on January 28, 2026
Posted by: Alex7214
from SC
Turbo Tax es lo mejor que hay para realizar los impuestos por cuenta propia.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax is amazing
on January 28, 2026
Posted by: lexx424
from ga
i use Turbotax every year and i’m always satisfied
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy
on January 28, 2026
Posted by: Max4273
from California
TurboTax makes it easy! The season is alrea stressful enough and TurboTax makes it simpler.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com