Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,576 Reviews)
Rating breakdown 49,576 reviews
5 Stars
36,136
4 Stars
6,011
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is user friendly!
on January 28, 2026
Posted by: EJay02
from Texas
Easy to use. Been using it for over a decade now.
The return always comes at 3 weeks or sooner, just like it says.
They also have a very helpful search bar for any questions you may have.
The return always comes at 3 weeks or sooner, just like it says.
They also have a very helpful search bar for any questions you may have.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Even though that little hiccup this time, its 4 st
on January 28, 2026
Posted by: Pinkie123456789
from Texas
I didn't sign up for it and I couldn't take it off at the very end so I had to pay for it
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is the way to go
on January 28, 2026
Posted by: Jose5650
from California
It was very easy to enter information. any questions i had were answered
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you
on January 28, 2026
Posted by: KlhW
from MO
Been using TurboTax for soooo many years now. Always easy enough to understand. no complaints so far.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is way better than doing it alone.
on January 28, 2026
Posted by: MoRoTr
from ME
Taxes are annoying and stressful. TurboTax makes it tolerable.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Review
on January 28, 2026
Posted by: DGlin53
from New York
Easy to Navigate. Regret having to wait for some income sections to be finalized.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
GOOD
on January 28, 2026
Posted by: BLUE1992
from OKLAHOMA
SUPER EASY TO FOLLOW AND PUNCH IN YOUR NUMBERS, ONLY DOWNSIDE IS IT USE TO BE A LOT CHEAPER THAN IT IS NOW, FOR THE EXACT SAME WEBSITE. IVE BEEN USING TURBOTAX FOR ALMOST 8 YEARS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo Tax
on January 28, 2026
Posted by: Rowdy Rick
from Oklahoma
Very easy to follow. Have used turbo tax for several years. Easiest yet.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com