Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great experience
on January 28, 2026
Posted by: AnastasiiaK
from Connecticut
It was fast, everything covered great functionality
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
PEACE OF MIND
on January 28, 2026
Posted by: edpurchase
from WA
TURBO TAX IS EASY TO USE AND GIVES ME THE PEACE OF MIND KNOWING THAT MY TAX RETURN IS COMPLETE AND ACCURATE
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was great
on January 28, 2026
Posted by: Mejah
from Florida
I had an awesome experience preparing my taxes on my own.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2026
Posted by: Lionqing
from Ny
Fast and reliable best application for filing by far
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
too expensive
on January 28, 2026
Posted by: Melibelli25
from GA
This is getting way too expensive, at this rate I can just hire a tax expert.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Should be called Turbo"trap"
on January 28, 2026
Posted by: Fiercemink
from Oregon
Way too much upselling. I get tired of the constant prompts to upgrade my selection. I feel I have to be very careful what I click on or I might end up consenting to share my personal info with the whole world or have my refund deposited into to some other bank account besides my own or pay additional fees for things I don't want and don't need. I will be using another online service next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is user friendly!
on January 28, 2026
Posted by: EJay02
from Texas
Easy to use. Been using it for over a decade now.
The return always comes at 3 weeks or sooner, just like it says.
They also have a very helpful search bar for any questions you may have.
The return always comes at 3 weeks or sooner, just like it says.
They also have a very helpful search bar for any questions you may have.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Even though that little hiccup this time, its 4 st
on January 28, 2026
Posted by: Pinkie123456789
from Texas
I didn't sign up for it and I couldn't take it off at the very end so I had to pay for it
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com