Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,576 Reviews)
Rating breakdown 49,576 reviews
5 Stars
36,136
4 Stars
6,011
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX IS GREAT!
on January 28, 2026
Posted by: BRYCE242
from MICHIGAN
IT WAS SO EASY!!! I ABSOLUTELY LOVED IT! I WILL USE THIS FOR SURE EVERY YEAR!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 28, 2026
Posted by: kemond
from ga
good experience.good eexperience. easy to understand
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
missing previous year's tax information
on January 28, 2026
Posted by: ToneLew
from TX
my 2024 tax return information was not available for me to use for my current tax return which made it more difficult to file thistime around.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best.
on January 28, 2026
Posted by: Born in the USA
from Wilmington
Just like every year I am able to accomplish my personal taxes with ease. This platform for Fed and State Taxes is the best I've ever used.
Pros: I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Accountant used Turbo Tax
on January 28, 2026
Posted by: jlow04
from Utah
I used Turbo Tax for years, than fearing I was missing some discounts I hired an accountant to file my last year taxes. It took him over a month to do the taxes and in the end I found he was using Turbo Tax to file. I will not make that mistake again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes taxes Easy!
on January 28, 2026
Posted by: NateBolay
from Oklahoma
Super easy! Highly recommended! Only took me an hour!
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Its terrible
on January 28, 2026
Posted by: patpbuffalo
from ny
FIRST THIS YEAR IT WAS TERRIBLE TO DO MY TAXES, I HAVE BEEN USING TURBOTAX FOR YEARS BUT i COULD NOT FIND ANY PREIVIOUS RETURNS WHICH MADE THE PROCESS EXTREMELY HARD, UGH
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy
on January 28, 2026
Posted by: Longhorn80
from Nebraska
This year's filing was faster than ever once I received all my employment and pension paperwork.
I recommend Turbo Tax because it asks questions about your situation that you might not otherwise consider.
I recommend Turbo Tax because it asks questions about your situation that you might not otherwise consider.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com