Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,577 Reviews)
Rating breakdown 49,577 reviews
5 Stars
36,137
4 Stars
6,011
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
2025 Filing Experience Not Great
on January 28, 2026
Posted by: Prep2025
from Texas, TX
Can't run desktop app on less than Windows 11. No audit risk meter prior to e-filing. Poor web interface. Ads at every turn for product and service upgrades - not appreciated. Likely to find new tax preparation software in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works amazing
on January 28, 2026
Posted by: Mikesierra42
from Texas
Real easy to use and asks all the correct questions that my cpa would ask
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax was great
on January 28, 2026
Posted by: admf2
from ga
It was great , fast and easy . I will use this next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 28, 2026
Posted by: lauri J
from Sumter, SC
Turbo tax is so quick and easy to use. I gave me all the information that I needed to get back an accurate refund.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 28, 2026
Posted by: Joanna620
from NC
Great really didn't struggle to do taxes and that's always a plus
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on January 28, 2026
Posted by: Kayla38
from Arkansas
So easy and simple! I love it and it is not as expensive as all the other tax services!!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on January 28, 2026
Posted by: Risau
from fl
I love using turbo tax I don't like how the price went up but overall its a good experience.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax not truthful
on January 28, 2026
Posted by: HELP2026
from louisiana
turbo tax told me i had to have windows 11 to file this year well i just filed with windows 10 on turbo tax website no windows 11 i also could not get a refund from my desktop software order $114 and filing cost me $300 on this program RIP
Written by a customer while visiting turbotax.intuit.com