Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,577 Reviews)
Rating breakdown 49,577 reviews
5 Stars
36,137
4 Stars
6,011
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax Issues
on January 28, 2026
Posted by: Red Shirt
from Ohio
I found a number of areas confusing. There were a lot more hoops to jump through to file the taxes. Over all I still like Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax works
on January 28, 2026
Posted by: Its no use
from New York
My only concern was the amount of times the program hit a snag...and I still haven't been able to print my state forms
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome & Intuitive!
on January 28, 2026
Posted by: DeeLish1
from Illinois
I find TurboTax incredibly intuitive and when I don't know an answer it's really great to google it and see what others TT users have to say about it. Have used TT for many years and will continue to use it moving forward.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very accurate!
on January 28, 2026
Posted by: Nai10
from California
Easy to use and the support provided is helpful. I will continue to use and refer to others.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 28, 2026
Posted by: karmey1
from IL
easy to use and easy to file would recommend to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast filing
on January 28, 2026
Posted by: JeffB113
from 18025 SPYGLASS RD
Very smooth, Thanks for all your expert advice while going through the steps.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nailed it
on January 28, 2026
Posted by: penguinwatcher45
from fl
good times much fun do tax yay for turbo make tax fun for all
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is excellent!
on January 28, 2026
Posted by: Army Girl Kelly
from Virginia
TurboTax was easy to use!! I highly recommend using this software!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com