Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,577 Reviews)
Rating breakdown 49,577 reviews
5 Stars
36,137
4 Stars
6,011
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy breezy
on January 28, 2026
Posted by: Dgue
from Indiana
Helpful guide to get through my taxes easier and file
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on January 28, 2026
Posted by: Ty Charles
from Phila
A little confusing with putting in schedule c but not too bad
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Way To Go Turbo Tax
on January 28, 2026
Posted by: Jessie1145
from North Carolina
Turbo tax was easy, fast and accurate to use, as it has always been.
Response from turbotax.intuit.comBy TurboTax Care Team, February 22, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No More Desktop!
on January 28, 2026
Posted by: GASBDude
from Florida
I have been using Turbo Tax desktop for many years. After using this online version I will not go back. This interface is comfortable, friendly, and intuitive. available help is excellent, and the explanations are understandable. This is the way to go.
Response from turbotax.intuit.comBy TurboTax Care Team, February 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing
on January 28, 2026
Posted by: Ltorres0523
from Texas
I filed all on my own, and it was wonderful doing it through TurboTax. It was a breeze.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So awesome!
on January 28, 2026
Posted by: Mamabear617
from Ca
So easy to use and super helpful. It’s like working with afried.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy - BUT - Be Careful
on January 28, 2026
Posted by: TaxDad51
from Alabama
I found the process straight forward and reasonable to complete in a couple of hours - including the time to find all the documents I needed. BUT - I inadvertently selected the wrong choice on a critical question that had a huge impact on the final results. During my review of the final documents I saw some crazy numbers and was ably to quickly navigate back to where I had made the mistake. So it's better to take a bit of time to read everything carefully and s-l-o-w-l-y to avoid a major mishap. The ability to quickly return to various sections made it easy to figure out what had happened and to correct it. The various add-on costs were a trifle annoying.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TECHNOLOGY AT IT'S FINEST!!!!
on January 28, 2026
Posted by: DLOVE63
from NEW YORK
IT WAS JUST OUTSTANDING!!! IT'S LIKE YOUR IN AN OFFICE TALKING WITH SOMEONE, IT'S SO PROFESSIONAL, THE WHOLE SYSTEM IS JUST VERY INTELLIGENT!!! 🧠..... THE BEST THING SINCE SLICED BREAD!!!!!... SUCH MODERN TECHNOLOGY... SIMPLY UNBELIEVABLE.....WAY TO GO TURBO TAX....I WILL DEFINITELY SEE YOU NEXT YEAR GOD WILLING!!!!💖
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com