Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,577 Reviews)
Rating breakdown 49,577 reviews
5 Stars
36,137
4 Stars
6,011
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is awesome
on January 28, 2026
Posted by: MHymel
from Texas
Easy to use, helpful tips, guidance in locating information needed, helpful articles relevant suggestions, so much information to help pick which path is right for your taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax overall experience was good
on January 28, 2026
Posted by: LRW1975
from Michigan
Overall experience is good. I choses to not use the expert and file on my own. The only problem I had was the program did not pick up on the quarterly payments I made to the IRS in 2025, so I had to scroll around to find where to enter this information manually.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 28, 2026
Posted by: robbie4642y2
from FL
So Easy! So Quick, straigh forward and not too expensive.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is really my Tax Software Favorite.
on January 28, 2026
Posted by: Carolyn1970
from Oklahoma
User-friendly; reliable; secure; fast processing; and guaranteed accuracy. Great customer and expert support; great features; very compatible with my current needs; and interface smoothly.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cars
on January 28, 2026
Posted by: Chris4600
from Tn
Very easy very good easy to operate. Great easy on.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Family Is A Turbo Tax Family
on January 28, 2026
Posted by: Amebaby
from Tx
I've always loved doing my own taxes and learning a little more each year and turbo taxes will be a family thing in my little family because I'm teaching my son at the age of 13teen how to use turbo tax for his future job im excited for my kiddo my husband loves turbo tax as well
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
USED FOR OVER 10 YEARS
on January 28, 2026
Posted by: RD1207
from SC
Best way to file your own taxes, very helpful and informative for anything youre not quiet clear on.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still using TurboTax
on January 28, 2026
Posted by: ALR34
from Florida
Format is easy to file. I ran into a few glitches regarding uploading some documents and verifying the information. I had to correct some information from a 1099. It may have been the way the issuer prepared the form and not the ay TurboTax 'read' the form. Just be alert and verify all the information..
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com