Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,634 Reviews)
Open Ratings Snapshot
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
turbo tax
on January 28, 2026
Posted by: tottn
from florida
they are so convient and great . Its step by step and easy to follow
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Third year satisfaction.
on January 28, 2026
Posted by: Euwell
from Arizona
My third year using Turbo Tax........very satisfied.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 1, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax great software
on January 28, 2026
Posted by: 1Sandy
from Texas
I used turbo tax for years. Its been a great service.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 1, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on January 28, 2026
Posted by: Ml690090
from Il
Wonderful. I ready liked the program and it was easy to use
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TT IS AWSOME
on January 28, 2026
Posted by: TUNIN2ME
from CA
aLWAYS EASY AND FAST HAVE USED TURBO TAX FOR YEARS
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 1, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TurboTax Gets the Job Done
on January 28, 2026
Posted by: dsikes123
from Oklahoma
TurboTax makes doing your taxes easy and pretty painless. It catches deductions and credits you might miss, though the state filing can get a bit pricey.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 1, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome
on January 28, 2026
Posted by: MHymel
from Texas
Easy to use, helpful tips, guidance in locating information needed, helpful articles relevant suggestions, so much information to help pick which path is right for your taxes
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TurboTax overall experience was good
on January 28, 2026
Posted by: LRW1975
from Michigan
Overall experience is good. I choses to not use the expert and file on my own. The only problem I had was the program did not pick up on the quarterly payments I made to the IRS in 2025, so I had to scroll around to find where to enter this information manually.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 25, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
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