Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thank you!
on January 28, 2026
Posted by: TrishC33
from Ohio
Easy and helpful, fast everything at your fingertips
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Be Taxin'
on January 28, 2026
Posted by: crmorris2
from Colorado
The fees really pile up...as someone who always does his own taxes I wonder if those need to be that much. Other wise very convenient and helpful guide along the way.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy and Fast
on January 27, 2026
Posted by: NEVEE
from IN
Everything is easy and fast but i noticed this year 2025 there are some extra fee and pricing went up.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Please use this software!
on January 27, 2026
Posted by: DebbieMerri
from Arizona
Always a great experience
I use this software each year.
I use this software each year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 27, 2026
Posted by: Cammys experience
from Texas
It was fast and easy and amazing, im very satisfied.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is so easy
on January 27, 2026
Posted by: tiredmomnotime
from california
Very fast, helpful with step by step. I've been using turo tax for over a decade.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Robust & Easy!
on January 27, 2026
Posted by: CM291
from Tennessee
Such a robust and easy system! Easy to use for back to back years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So convenient
on January 27, 2026
Posted by: Grey2017
from AL
They make it so easy to file both federal and state taxes!
Written by a customer while visiting turbotax.intuit.com