Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,577 Reviews)
Rating breakdown 49,577 reviews
5 Stars
36,137
4 Stars
6,011
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax was awesome!
on January 28, 2026
Posted by: 02Chap
from Pa
This was my first time using the online product and I found it easy and helpful.
I did chat with one of the live agents, Vera H. , for a final review. It was a good experience having her review our return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SUPER DUPER QUICK
on January 28, 2026
Posted by: spuraddict
from OH
Easy to Use and Super Duper Quick. Turbo Tax is all I will ever use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Review
on January 28, 2026
Posted by: Ash0lees
from MD
The fees are a bit high, it seems like I pay more every year. I love the that the app saves your information to come back at a later date. I love the easy usage and breakdown of everything. Very convenient and reliable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 28, 2026
Posted by: Chiliman52
from Nevada
good, little scary to complete on line, but worked out well
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nothing more user friendly!
on January 28, 2026
Posted by: Medic6801
from Alabama
Easy as always! Even after buying a home this year, the program walks you through each step assuring you don't miss anything.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2026
Posted by: JGAU
from Nevada
Easy to use. Safe and accurate. Great confidence to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on January 28, 2026
Posted by: Huntsman11
from South Carolina
Been using Turbo Tax for years! Very easy to navigate, and knows what questions to ask. Paul The Expert reviewed this years return and was great t talk to on the phone! Highly recommend Turbo Tax!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS THE BEST
on January 28, 2026
Posted by: RACH2086
from TEXAS
EAST TO USE AND VERY EFEICIENT SERVICE. WILL RECOMEND TO ANYONE
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com