Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,577 Reviews)
Rating breakdown 49,577 reviews
5 Stars
36,137
4 Stars
6,011
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
taxes simplified
on January 28, 2026
Posted by: Bon and Em
from Tennessee
This was my 3rd year filing. It is quick and easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better error identification
on January 28, 2026
Posted by: Dave 213245345
from Michigan
When there is an error take me right to the error. I could have saved another 5 minutes if I didn't have to loop the 1099 R section 5 times before I could tell that the phone number for empower was uploaded incorrectly because it was an 800 number.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 28, 2026
Posted by: LovingLife35
from Georgia
Always a great experience! I been using TurboTax for over 20 years this process is very simple and the help guides are always a great resource.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 28, 2026
Posted by: BentBail
from arkansas
There was a place that needed to be edited and it was fixed.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and Easy
on January 28, 2026
Posted by: Mannette7
from ME
Very easy to use and guides you throughout the entire process with ease. I have been using Turbo Tax for over a decade and love it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loved it
on January 28, 2026
Posted by: Jamesjredd
from Ky
It's super simple to get through. I had never done it myself before until now. And it was very easy. Definitely would recommend to do it yourself. Plus it was free too.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax does have some flaws
on January 28, 2026
Posted by: DBH54
from WA
I've used Turbo Tax for many years now. always fairly easy to use. this year though it said I didn't file with Turbo Tax last year which I did so had to figure out that part and was successful in doing and e-filed for this year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes filing easy
on January 28, 2026
Posted by: CYCMom
from Wisconsin
Painless, walked through everything and maximized credits
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com