Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(45,309 Reviews)
Rating breakdown 45,309 reviews
5 Stars
33,836
4 Stars
5,234
3 Stars
2,351
2 Stars
1,484
1 Star
2,404
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax!
on January 28, 2026
Posted by: Brandi41476
from Tx
It was good easy to man over around and user friendly
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 28, 2026
Posted by: Chip19541982
from Connecticut
Turbo Tax is a fine way for individuals to do their own taxes annually with confidence and accuracy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very complete and easy to use.
on January 28, 2026
Posted by: STerrell
from Texas
My tax situation was slightly more complicated this year, but TurboTax walked me through all of it and made sure everything was good to go. Would 10/10 recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as agile and comprehensive as older versions
on January 28, 2026
Posted by: The downtrodden
from TN
This version of TurboTax was much more difficult to use than what I m used to. Some fairly common deductions (i.e. sales tax; estimated payments) were very well hidden and not prompted. The menu of institutional forms that would import is much more limited than before. It is much more difficult to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great help
on January 28, 2026
Posted by: jennb68
from texas
was charged the wrong amount and a representive called me and sent a link to my email for the refund process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Extraordinary
on January 28, 2026
Posted by: hfr 2025
from Georgia GA
Ease of use. Information clearly presented. no unexpected hold ups
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 28, 2026
Posted by: girardikl
from CA
I did not engage with a TurboTax person. Used the online software myself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Incorrect request
on January 28, 2026
Posted by: Charlie52643
from CT
The next to last step was confusing but a representative helped me understand what was being asked. The prompt was asking for our "full names" but all it wanted was our first and last names!!!
Written by a customer while visiting turbotax.intuit.com