Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
EASY
on January 28, 2026
Posted by: nooeell
from TN
Using turbo tax made filing my taxes very easy, quick and I did it all from home.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 TAXES
on January 28, 2026
Posted by: RONJAKE55
from OHIO
IT WAS GREAT, ANY QUESTIONS I HAD GOT ANSWERED QUICKLY. RECOMMEND TURBO TAX TO EVERYONE.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service.
on January 28, 2026
Posted by: btubbs2
from TX
Very intuitive and easy to use. The time it took and flow of the program was great.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best hands down!
on January 28, 2026
Posted by: JrobertsLandMan
from Florida
Turbo Tax is a must have the ease of use and stability are the best!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too Expensive
on January 28, 2026
Posted by: Babusa
from Illinois
Fees everywhere are ridiculous. $99 just to file, $40 to pay with return, as well as a fee for direct deposit, etc. Taking 17.37% of our taxes is unacceptable and awful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax in so good
on January 28, 2026
Posted by: davidfl850
from florida
turbotax is the absolute best way to file taxes and ive tried all the major services never again. i will only use turbotax until im gone from this rock
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the program to use....
on January 28, 2026
Posted by: jlm1000
from TX
Easy to follow and allows for manual data updates if needed. I was able to file within minutes and maximize all available credits
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great
on January 28, 2026
Posted by: Cara26
from Georgia
The app was very easy to navigate, fast and helpful
Pros: My employment status changed this year, I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com