Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,578 Reviews)
Rating breakdown 49,578 reviews
5 Stars
36,137
4 Stars
6,011
3 Stars
2,811
2 Stars
1,792
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and easy!
on January 28, 2026
Posted by: JLVe
from Florida
Quick and easy. 45 minutes start to finish. Will use again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2026
Posted by: Moayed
from NY
Amazing tools very easy to use it I recommend it for all people
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like that it friendly easy to use
on January 28, 2026
Posted by: 3babyboy2026
from Texas
Love that the features are easy to use. i have been using the last few years and will use again next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great service
on January 28, 2026
Posted by: PeekJennB
from ga
easy to use software. I recommend to everyone. been using turbo tax for many years
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy but Still Stressing
on January 28, 2026
Posted by: Acando
from NJ/PA
Stressful but still Easy Peasy. I rather this way then dealing with others to overcharge and handle.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was good until I tried to make a change
on January 28, 2026
Posted by: MVAV
from TX
Everything was smooth until I reviewed the final document. I noticed that My name was missing my middle initial, and per instructions I went back to "My Info" to edit my response and correct to add middle initial. When I did that, the program really started acting up, erased my spouse info, treated my dependents like they were not co-living and treated me as a whole new person. That was complete waste of my time.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on January 28, 2026
Posted by: Kurt Shipey
from Texas
Good experience with turbo tax, I use turbotax annually
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product Turbo Tax
on January 28, 2026
Posted by: ricksbiggarage25
from Georgetown, KY
Very easy to use would recommend to others to use.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com