Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,578 Reviews)
Rating breakdown 49,578 reviews
5 Stars
36,137
4 Stars
6,011
3 Stars
2,811
2 Stars
1,792
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Far too expensive
on January 28, 2026
Posted by: Karlpaidtoomuch
from wa
Way too expensive. $99 for a simple return?! No special services! This should have been $49 tops.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax service
on January 28, 2026
Posted by: AB724
from OH
Turbo tax is very user-friendly and I will use this service every year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 28, 2026
Posted by: Rayne83
from Texas
Very easy and fast was not complicated offered extra assistance
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Very average
on January 28, 2026
Posted by: lilcrumb
from illinois
could be a little easier to understand but itll do for now
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing
on January 28, 2026
Posted by: Trinketcollector
from Md
Some trouble e filing but your rep helped tremendously
Kae was wonderful.
Kae was wonderful.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is quick and easy
on January 28, 2026
Posted by: TrevorM12
from Tennessee
Turbotax handled all my tax needs quickly and efficiently
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
An Improvement Needed
on January 28, 2026
Posted by: FAK Spike
from New York
I had significant trouble finding the Federal and State summaries of key tax data including the total and adjusted income data, list of deductions applied, taxable income, tax due. Please make this EASY to tag into, thank you.
Otherwise, it is easy to use.
Otherwise, it is easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good experience
on January 28, 2026
Posted by: Geo718
from NY
great toolto use for filing your taxes recommend you want to use TurboTax
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com