Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,578 Reviews)
Rating breakdown 49,578 reviews
5 Stars
36,137
4 Stars
6,011
3 Stars
2,811
2 Stars
1,792
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Too expensive
on January 28, 2026
Posted by: Sean420420
from North Dakota
Easy to use, wish there was still a free option for simple taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax the way to go
on January 28, 2026
Posted by: Lady Boyd
from south carolina
Fast Accurate and Easy. They are good with double checking to make sure your coming along great.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax sux, one day we will be free
on January 28, 2026
Posted by: Benjamanimus
from Pennsylvania, PA
they asked me so many times to upgrade to the ultra pro deluxe max star version of the product. i hope they regulate you out of existence forever and ever like a fairy tale. SO many terrible dark pattern designs are in this product intended to make you think you need to spend money when you don't. Even the rating program is busted and making me mistype every time the stupid ai-generated review topics feature activates.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is painless
on January 28, 2026
Posted by: Stephysnasswhole
from Florida
I am self-employed And TurboTax made filing my taxes absolutely painless! It took me 20 whole minutes to do my taxes this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Process
on January 28, 2026
Posted by: Meg2134
from Ohio
Super easy and friendly to use. Explained everything very well and they make sure before you file that everything is correct at least five times so there are no surprises
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible
on January 28, 2026
Posted by: amystery
from Missouri
continuoulsy adds unecessary fees for every different section of your tax retun. i selected the minimum at the very beginning for $89 but was ultimately charged $200. unacceptable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 28, 2026
Posted by: Chauncedog
from Michigan
Great experience. Fast, easy, accurate, and affordable
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on January 28, 2026
Posted by: SteveT1967
from Maine
Good, easy to use. I feel safe filing with Intuit
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com