Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,578 Reviews)
Rating breakdown 49,578 reviews
5 Stars
36,137
4 Stars
6,011
3 Stars
2,811
2 Stars
1,792
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Easy and Fast
on January 27, 2026
Posted by: NEVEE
from IN
Everything is easy and fast but i noticed this year 2025 there are some extra fee and pricing went up.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 27, 2026
Posted by: Ant0727
from Michigan
I love it!! I've been using it for years! Filing on my own.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and easy
on January 27, 2026
Posted by: Detail dude
from Murfreesboro Tennessee
Quick and easy, all my info is ready to go and pain free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Be Taxin'
on January 28, 2026
Posted by: crmorris2
from Colorado
The fees really pile up...as someone who always does his own taxes I wonder if those need to be that much. Other wise very convenient and helpful guide along the way.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful with changes
on January 28, 2026
Posted by: JKoreg
from Oregon, OR
Helpful with the overtime changes. Easy to use every year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great as always
on January 28, 2026
Posted by: jaykay84
from Texas
Great overall experience, and easy to use as always.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Effortless, stress-free
on January 28, 2026
Posted by: Hkb615
from Tennessee
Easy navigation, effortless. I wont use any other service. Fast and completely capable in app use of AI.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 28, 2026
Posted by: yayy me
from oregon
super easy to navigate love the instructional help
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com