Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,578 Reviews)
Rating breakdown 49,578 reviews
5 Stars
36,137
4 Stars
6,011
3 Stars
2,811
2 Stars
1,792
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
AWESOME
on January 27, 2026
Posted by: SWEETZ88
from Illinois
Filing Taxes Simple made my tax return effortless! The software is incredibly intuitive and walked me through every step with clear guidance. I maximized my refund and finished in under an hour. For straightforward, stress-free filing, this is the perfect choice. Highly recommend!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
always turbo tax
on January 27, 2026
Posted by: double duong
from california
turbo tax personnel was helpful when needed //other than that program was easy to manuever
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was not to hard and walked me through
on January 27, 2026
Posted by: Tim89031
from Las Vegas, NV
It walked me through the process. I found a little confusing when I did my 1099R's from same place was divided into two forms. One was my pension the other was my 401K. It did not ask me witch one was witch.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Felt Worse Than Last Year
on January 27, 2026
Posted by: This Was Not Great
from Washington
On the energy credits section, I went in and typed something incorrectly, went back in and selected "No" making all of the other prompts I had filled out inaccessible (because again I went back and selected "No". Your software autofills everything out on the actually form, but kept telling me I had an error (for an energy code), but I selected "No" which should have removed all of the info, it stayed. I had to manually go back and select "Yes" clear out all of that information, go back and then select "No" for it to accurately show. I guarantee you a couple hundred people will run into this and be grumpy so trying to help! Also, I had 4 stars selected, but no joke while writing this review your .ai helper or whatever totally makes typing impossible. Its not typing for me, but every time it highlights a "suggested review topic" it takes my cursor away from the text box. Try it, its wild. I mean I am going to continue to use this service but come on guys, people are paying like $70 to use this and I can't even write a review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is simple and easy
on January 27, 2026
Posted by: KS2325
from MD
easy and simple process. Turbo tax takes care of their customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
WAY TO GO TURBOTAX
on January 27, 2026
Posted by: chosen14life
from Maryland
first time by myself and it was pretty smooth and helpful to have it so easy to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy to navigate
on January 27, 2026
Posted by: Ashley0808
from Fort Pierce, Florida
TurboTax made filing my taxes much less stressful than I expected. The platform is super easy to navigate and really helped me triple-check my information. When something didn’t seem right, it was flagged for me to review, and it turned out I had typed something incorrectly, which saved me from making a mistake. I also love the clickable tabs that explain different tax topics, deductions, and credits in plain language. Taxes are confusing enough, but TurboTax makes the process feel clear and manageable. Overall, a great experience.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is GREAT!
on January 27, 2026
Posted by: Aln82
from Arizona
Turbo Tax is awesome! It's very easy to use and answers all my questions.
Written by a customer while visiting turbotax.intuit.com