Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,636 Reviews)
Rating breakdown 49,636 reviews
5 Stars
36,167
4 Stars
6,025
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love it!
on January 27, 2026
Posted by: kelledance
from Texas
I use Turbo Tax every year. It is very self explantory and very easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Grade A
on January 27, 2026
Posted by: Tj fitz
from Oregon
Made the process of filing super easy and understandable, will use them from now on in the future!
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Really disappointing!
on January 27, 2026
Posted by: GS TH
from CA
I've used TT for many (consecutive) years. This was, by far, the most difficult, non-intuitive edition yet. Just getting into it was a challenge; other items had to be re-entered over and over - things that should have propagated from last year's return. Really disappointing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tURBO TX WAS EASY TO USE
on January 27, 2026
Posted by: TOM LEO
from MISSOURI
DID NOT NEED ASSISTANCE BY CUSTOMER SERVICE DIRECTIONS EASY TO
FOLLOW
FOLLOW
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax online sucks!
on January 27, 2026
Posted by: TNLady2
from TN
I don't like the on line turbo tax it's much harder to follow than the desktop verision, I wish you would go back to the desktop or next year I will be choicing another software that does.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job
on January 27, 2026
Posted by: bettersuccess
from Tn
Very understanding & helpful. Solved my problem accurately. Quick response.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy
on January 27, 2026
Posted by: MJDJS
from Oregon
Easy to use. Great support topics when you need it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
yay
on January 27, 2026
Posted by: melly1313
from louisiana
great and easy, good experience.
thank you for making easy!
thank you for making easy!
Written by a customer while visiting turbotax.intuit.com