Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,578 Reviews)
Rating breakdown 49,578 reviews
5 Stars
36,137
4 Stars
6,011
3 Stars
2,811
2 Stars
1,792
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Fake fees
on January 27, 2026
Posted by: PorterFrench
from MD
Software was easy, but tried to trick me on refund into spending an extra $35. Had to go into more info to select standard deposit which is free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2026
Posted by: Jutfe
from Liberty,mo
Fast and speedy and such great customer service you.Did
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is just another greedy tax service
on January 27, 2026
Posted by: EFF TT
from Georgia
TurboTax should seriously consider returning to its roots. It’s not only just become “another tax service”, but the constant prompts to try and upsell the service, is ridiculous and gets to be infuriating after about the 5th time being asked to upgrade to “Maxx”. Filing taxes is stressful enough without having TurboTax acting like that pest of a salesman that won’t take NO for an answer! This will, without a doubt, be the year I call it quits and file for divorce from the nagging, greedy, pushy Mrs. TurboTax. But don’t worry, I’m sure you’ll get your alimony aka fees for direct deposit/taking fees from my refund/secretly upgrading me to a service I 100% DON’T need! If 1/2 star ratings were possible, that’s what I’d give them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2026
on January 27, 2026
Posted by: 1822
from WASHINGTON
VERY EASY. GUIDED ME THROUGH THE PROCESS. REVIEWED AND PRINTED WITH NO PROBLEMS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rocks
on January 27, 2026
Posted by: DeHoog
from NC
Very educational answered all my questions and helped guide me . It was a great experience!! ☺️
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my go to!
on January 27, 2026
Posted by: Anonymous
from Virginia
Easy to use, I like that they search for additional tax breaks to maximize my refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on January 27, 2026
Posted by: TURBOTAXER41
from IL
Nice and Easy to follow along to. Each year it gets easier and easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!
on January 27, 2026
Posted by: 64KLS
from Georgia, GA
Easy to use. I would recommend it to anyone of my friends or family.
Written by a customer while visiting turbotax.intuit.com