Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,666 Reviews)
Open Ratings Snapshot
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1 out of 5
1
turbotax sux, one day we will be free
on January 28, 2026
Posted by: Benjamanimus
from Pennsylvania, PA
they asked me so many times to upgrade to the ultra pro deluxe max star version of the product. i hope they regulate you out of existence forever and ever like a fairy tale. SO many terrible dark pattern designs are in this product intended to make you think you need to spend money when you don't. Even the rating program is busted and making me mistype every time the stupid ai-generated review topics feature activates.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
The only Tax Software I use
on January 28, 2026
Posted by: JLW1974
from Virginia
Suprisingly easy to use. Have used it for years and don't plan on changing software anytime soon.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 26, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax Quick and Easy
on January 28, 2026
Posted by: Ladyk5353
from Flordia
Quick and easy. The best way to get the best result.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use, maximum refund
on January 28, 2026
Posted by: Mapleman279
from CA
Easy to use, helped me find deductions and guided me through receipts for my own business.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I LOVE TURBO TAX!
on January 28, 2026
Posted by: TRIP7S
from NC
I have used TurboTax for many years because of the ease of use, accuracy, and available help from tax experts. Simple, easy, and fast!
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 26, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is amazing
on January 28, 2026
Posted by: Big cece26
from 1709 Walnut Street
It was very good got my taxes done fast and on time
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great !
on January 28, 2026
Posted by: Aronyyt
from Wisconsin
Was easy to use. Feels like I did them correctly.
Would recommend to others.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is as good as it gets
on January 28, 2026
Posted by: StephB92
from MO
Use Turbo tax every year I won't do it any other way!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 26, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
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