Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,637 Reviews)
Rating breakdown 49,637 reviews
5 Stars
36,168
4 Stars
6,025
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great service!
on January 27, 2026
Posted by: CAE3
from Maryland
A live expert was able to answer my questions quickly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Mostly Very Good
on January 27, 2026
Posted by: John1018
from Nevada
On-line Turbo Tax is largely user friendly, but it is worded primarily from an accountant/designer perspective. Example: where is the option to print the return prior to e-filing? There is too much "Trust us we know what we're doing" going on without keeping us non-book keeper/account types informed.
There should be more information given about the differences between desktop and on-line versions
There should be more information given about the differences between desktop and on-line versions
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on January 27, 2026
Posted by: Mrs Robinson
from Kansas
1. Easy to understand and complete
2. Committed to safe use of program
3. Referring to friends
2. Committed to safe use of program
3. Referring to friends
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
NICE
on January 27, 2026
Posted by: TYOHMY
from TEXAS
EASY TO NAVIGATE, FAST AND ACCURATE. WILL USE AGAIN NEXT SEASON
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Lots of fees
on January 27, 2026
Posted by: Liitlegnome
from California
To many fees and upsale. Smooth process but no longer a way I will do taxes next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 27, 2026
Posted by: kIRK3006
from Florida
Love Turbotax
was easy to use. Will recommend to my friends
was easy to use. Will recommend to my friends
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on January 27, 2026
Posted by: Cal a bunga
from Ca
I like how they make each step along the process easy. They explain when explanation is needed, so I understand and feel confident about my entries.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Im with turbotax for life, u shud be too!
on January 27, 2026
Posted by: SG_1024
from Fl
TurboTax is amazing. I been using them for 4 years now. Their platform is so easy to use. Very self explanitory. & great features lik importing documents so you dont have to type every single thing. And if you get a little confused on what they are asking or dont understand something and you get stuck their support system always clarifies everything & I able to continue with 0 problems. very accurate, fast & easy to use highly reccommend.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com