Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,637 Reviews)
Rating breakdown 49,637 reviews
5 Stars
36,168
4 Stars
6,025
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbotax still ok
on January 27, 2026
Posted by: Private Equity Risks
from CO
Experience decent but getting worse. Also dislike all the progressively added-on refund fees. It also failed to automatically bring up previous year activity. Made some costly omissions. Some summaries of data entered do not show data, appearing as if you didn't enter data. Software use much more mistake prone now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 27, 2026
Posted by: Bren 26
from Tn
Turbo tax is excellence great system to work with will keep using them each year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is expensive for retirees
on January 27, 2026
Posted by: taxxxxxxxxes
from Utah
Over $200 to complete my taxes! That is a lot for a retired person!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great site
on January 27, 2026
Posted by: KKAL21
from 600 Carolyn St.
Great service and guidance is very helpful as you file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awsome
on January 27, 2026
Posted by: Kate 1577892
from MT
Good job this is a great app. Helped me get it all done fast.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax service
on January 27, 2026
Posted by: Nikita col
from New york
Fast , easy to use will use again next year. Highly recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple and Easy to Use
on January 27, 2026
Posted by: rah132
from New Jersey
Generally, TurboTax is a well-organized and easy-to-use system. Several weaknesses:
(1) If you upload documents to TurboTax, it will sometimes ask you for the same document twice and double up on the numbers.
(2) If you have used TurboTax for the prior tax year, TurboTax does not do a reasonableness check of this year versus the prior year, so if you leave an item out it will not alert you that it was present in the prior year.
(1) If you upload documents to TurboTax, it will sometimes ask you for the same document twice and double up on the numbers.
(2) If you have used TurboTax for the prior tax year, TurboTax does not do a reasonableness check of this year versus the prior year, so if you leave an item out it will not alert you that it was present in the prior year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you
on January 27, 2026
Posted by: The Great Mem
from Tennessee
Thank you for all the features that were added this year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com