Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,579 Reviews)
Rating breakdown 49,579 reviews
5 Stars
36,138
4 Stars
6,011
3 Stars
2,811
2 Stars
1,792
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
been using Turbo for many years
on January 27, 2026
Posted by: Billy1947thewild
from NC
Confusing at first. I did not know I needed an ID pin. For both of us if. Were you filed jointly? All good now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 27, 2026
Posted by: ORDUCK83
from arizona
it was simple and easy. AI Help was very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is very helpful
on January 27, 2026
Posted by: Frog6466
from Texas
Fast and easy.......................................................................................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax review
on January 27, 2026
Posted by: dhewett
from Greensboro, NC
This year the process was smooth. In previous years It would take me days to complete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 27, 2026
Posted by: Anonymous
from Virginia
able to meet my expectation. next time make it a little more user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love the GenAI features
on January 27, 2026
Posted by: Swaggoo
from 10118 NAPIER DR
Vrey smooth process with the use of GenAi. I strongly recommend TT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbo Tax!
on January 27, 2026
Posted by: Sandy4953
from MA
I was having a problem withe the consent yo EFile page. I put in the correct social security numbers but the program kept telling me they did not match. The agent signed on to the program with me and fixed the problem with an amazing calmness and patience! it turned out the information entered was correct just some strange glitch. But I knew in his voice from the beginning he was going to fix it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too expensive
on January 27, 2026
Posted by: RS9025
from Ohio
Price keeps continuing to rise for what was initially the "free" product. The interface works fine though.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com