Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Filing
on January 28, 2026
Posted by: Trinketcollector
from Md
Some trouble e filing but your rep helped tremendously
Kae was wonderful.
Kae was wonderful.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2026
Posted by: Moayed
from NY
Amazing tools very easy to use it I recommend it for all people
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Very average
on January 28, 2026
Posted by: lilcrumb
from illinois
could be a little easier to understand but itll do for now
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 28, 2026
Posted by: Rayne83
from Texas
Very easy and fast was not complicated offered extra assistance
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax service
on January 28, 2026
Posted by: AB724
from OH
Turbo tax is very user-friendly and I will use this service every year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Far too expensive
on January 28, 2026
Posted by: Karlpaidtoomuch
from wa
Way too expensive. $99 for a simple return?! No special services! This should have been $49 tops.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on January 28, 2026
Posted by: SteveT1967
from Maine
Good, easy to use. I feel safe filing with Intuit
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 28, 2026
Posted by: Chauncedog
from Michigan
Great experience. Fast, easy, accurate, and affordable
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com