Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,581 Reviews)
Rating breakdown 49,581 reviews
5 Stars
36,138
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
#1 in The Tax Class!
on January 26, 2026
Posted by: NicoleT5
from Arizona
I been filing with Turbo Tax since 2018 I never had a difficult of uneasy experience... My refund is accurate and always on time!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Ghoncha
from IA
Very easy to use and understand. Would recommend to all friends and family members.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
fees high
on January 26, 2026
Posted by: bethy2005
from VA
It is a easy process and they do help to get the most refund but expensive when doing all the filing yourself.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBO USE TO BE CHEAPER
on January 26, 2026
Posted by: LILMAMMA22022
from NEVADA
DONT LIKE THE EXTRA FEES THIS YEAR AND MAKING UP CHOOSE EARLY DEP FOR ADDTL $35
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
To expensive
on January 27, 2026
Posted by: Middlef
from MI
You kept asking the same questions over and over and doing to many reviews. Also I think if I am putting all the information in to the boxes and answering all questions that it shouldn't cost so much to get these done. I remember when this was free and I am not liking this so much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Certain Aspects of Turbotax Not Updated
on January 26, 2026
Posted by: Amadeus007
from Los Angeles, CA
Turbo Tax has been reliable in past years however, this year they did not update their website in a timely manner, causing major inconvenience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!!!
on January 27, 2026
Posted by: GF7291
from Texas
Turbo Tax has been a trusted source for my tax filing for many years. The structure is always easy to navigate and packed with a lot of information. Great service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like it. I like it a lot.
on January 27, 2026
Posted by: Mondie238
from colorado
Support person was knowledgeable and happy to help.
Written by a customer while visiting turbotax.intuit.com