Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(44,830 Reviews)
Rating breakdown 44,830 reviews
5 Stars
33,469
4 Stars
5,179
3 Stars
2,330
2 Stars
1,466
1 Star
2,386
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
fees high
on January 26, 2026
Posted by: bethy2005
from VA
It is a easy process and they do help to get the most refund but expensive when doing all the filing yourself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBO USE TO BE CHEAPER
on January 26, 2026
Posted by: LILMAMMA22022
from NEVADA
DONT LIKE THE EXTRA FEES THIS YEAR AND MAKING UP CHOOSE EARLY DEP FOR ADDTL $35
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
To expensive
on January 27, 2026
Posted by: Middlef
from MI
You kept asking the same questions over and over and doing to many reviews. Also I think if I am putting all the information in to the boxes and answering all questions that it shouldn't cost so much to get these done. I remember when this was free and I am not liking this so much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Certain Aspects of Turbotax Not Updated
on January 26, 2026
Posted by: Amadeus007
from Los Angeles, CA
Turbo Tax has been reliable in past years however, this year they did not update their website in a timely manner, causing major inconvenience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!!!
on January 27, 2026
Posted by: GF7291
from Texas
Turbo Tax has been a trusted source for my tax filing for many years. The structure is always easy to navigate and packed with a lot of information. Great service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like it. I like it a lot.
on January 27, 2026
Posted by: Mondie238
from colorado
Support person was knowledgeable and happy to help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as 123
on January 27, 2026
Posted by: J94547
from California
Easiest way to do your own taxes and file online. Can't miss step by step instructions guide you through everything you need to do.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 26, 2026
Posted by: Barbarabella82
from CA
Always a smooth ride. Easy and quick. Like how my information is saved and used for future returns.
Written by a customer while visiting turbotax.intuit.com