Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,581 Reviews)
Rating breakdown 49,581 reviews
5 Stars
36,138
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Hate Turbo Tax
on January 26, 2026
Posted by: Marie0716
from GA
TOO MUCH MONEY. TOTAL RIP OFF. SCAM. The most expensive tax service ever
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Prices should lower
on January 26, 2026
Posted by: Jen2601
from Tx
Love this app easy and simple just the pricing is so much
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the only way to go!
on January 26, 2026
Posted by: SethCamp89
from FL
Turbo Tax was super helpful an made sure I got the most out of my return!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Always Use Turbo Tax
on January 26, 2026
Posted by: Adri4
from CA
Turbotax makes doing my taxes a low stress activity
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great !
on January 26, 2026
Posted by: lumgp
from Texas
Program was easy to use. Questions asked are helpful in filling out form.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They rock
on January 26, 2026
Posted by: JoeyD512
from Nc
They killed it! Dani was awesome and so was the other person that helped
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 26, 2026
Posted by: Danation
from Arizona
Turbo tax was great , very user friendly and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
POOR
on January 26, 2026
Posted by: well i never
from NY
i FIND IT CONFUSING WITHOUT BEING ABLE TO SEE THE DOCUMENT AS I AM FILLING IT OUT.
NOT BEING ABLE TO SEE IT IS CONFUSING. i LIKE THE SOFTWARE VRSION MUCH BETTER.
NOT BEING ABLE TO SEE IT IS CONFUSING. i LIKE THE SOFTWARE VRSION MUCH BETTER.
Written by a customer while visiting turbotax.intuit.com