Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,581 Reviews)
Open Ratings Snapshot
Rating breakdown 49,581 reviews
5 Stars
36,138
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo tax is great!
on January 26, 2026
Posted by: Carlospat
from TX
Excellent step by step and quality of information available
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax rocks!
on January 26, 2026
Posted by: KrisM 007
from Tx
I appreciate the option of refund advanced in these trying times in america!
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
It's great to know your refund was processed promptly. We appreciate your trust in TurboTax and are pleased we could help deliver a fast experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is AMAZING!!!
on January 26, 2026
Posted by: Fatgirl61
from Texas
I have used Turbo Tax for many years and will continue to use the online tax preparation services.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
different from old tubro tax
on January 26, 2026
Posted by: Tadwiston 111
from Louisiana
It took a little getting used to so it took longer than expected.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
thank you
on January 26, 2026
Posted by: KELLZ KISSEZ
from TX
I have used Turbo Tax for years and I love it I recommend it to everyone
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is awsome
on January 26, 2026
Posted by: spenc2435345
from missouri
very easy to use love it. great price to do taxes.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 9, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
New forms
on January 26, 2026
Posted by: Maggie Lew
from Colorado
A little difficult to figure out - but okay ! Seems pretty good once you get started
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 9, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax K
on January 26, 2026
Posted by: Kenya_21
from NC
I love that they always make sure I’m doing my taxes right.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
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