Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,581 Reviews)
Rating breakdown 49,581 reviews
5 Stars
36,138
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
TurboTax has become expensive
on January 26, 2026
Posted by: Ashley 717
from BX,NY
Everything is an upcharge I'm considering changing who I do my taxes with next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quite easy
on January 26, 2026
Posted by: Resmondoc
from FL
TurboTax made it easy to file my taxes. Will use again
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 26, 2026
Posted by: BobbieMarie
from Tx
Fast and easy. Anyone can use it. Try it and you will love it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing software and service
on January 26, 2026
Posted by: Anonymous
from birmingham,al
I love it! I love the services and the people. I've used them for 10 years. None can compare!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy
on January 26, 2026
Posted by: daisydog222
from fries, VA
Always easy to follow with step by step instructions and tips from live tax people.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on January 26, 2026
Posted by: DJRonn
from Texas
Very easy to use and operate, and very thorough. Extremely happy with this product
.
.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Basically automatic!
on January 26, 2026
Posted by: Kevs1057
from GA
Great Interface, easy to use as oga you have all your formsa in order,
It was basically automatic!
It was basically automatic!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
More difficult than expected
on January 26, 2026
Posted by: VinceDonna18
from Michigan
Average. Not use to filing online. To much reading to figure out how to import 2024 taxes from desktop program. I was unable to do it.
Written by a customer while visiting turbotax.intuit.com