Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,581 Reviews)
Rating breakdown 49,581 reviews
5 Stars
36,138
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
EASY TO USE
on January 26, 2026
Posted by: MAC FOR SURE 12
from WASHINGTON
FLEW THROUGH THE TOPICS - VERY UNDERSTANDABLE.WILL RECOMMEND TO OTHERS..
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: LEO7779
from California
Easy to file, detailed double checks too! Each section very easy for user to understand and pick through.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 26, 2026
Posted by: DBlumishere
from ca
I like how it explains the whys on some things. Like why I didn't need to enter All of my property taxes paid, ect like I always had to n pervious years, even though always do Standard deductions. Nice feature, saves time.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!
on January 26, 2026
Posted by: TabbyF
from Tennessee
TurboTax helps me file my taxes every year! The program is great and walks me through each step easily. I will continue to use TurboTax for years to come
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes things super easy!
on January 26, 2026
Posted by: Hilly86
from Alabama
Super easy to use and beats having to wait on someone else to do your taxes. I highly recommend turbo tax!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax software
on January 26, 2026
Posted by: Zyeire727
from FL
Very easy to use and the fees were very affordable
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 26, 2026
Posted by: Anonymous
from Marysville, WA
Taxes done in under an hour. Yes, it costs $100. Well worth the price
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Harder than it needed to be...
on January 26, 2026
Posted by: Turbotax_customer1
from Texas
Even though I clearly opted to do my taxes without extra assistance, I was repeatedly reasked the same questions over and over again. In addition, Turbo tax tried several times to get me to approve sending my information to other divisions of turbo tax for sales purposes. At one point there was actually a screen that had no obvious way to get out of it without consenting. This is not okay. I also had a very hard time finding estimated tax payment inputs even though they were on my tax return for last year and should have up automatically.
Written by a customer while visiting turbotax.intuit.com