Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,637 Reviews)
Rating breakdown 49,637 reviews
5 Stars
36,168
4 Stars
6,025
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Too expensive
on January 26, 2026
Posted by: lkdshlsdhfld
from Utah
This is predatory tactics, way too expensive and confusing. Straight up extortion.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Annual Tax Returns
on January 26, 2026
Posted by: TaxesDoneAgain1234
from Pennsylvania
We have used Turbo Tax for a number of years (more then 10) and have never had an issue.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 26, 2026
Posted by: dandan14031403
from California
I've been doing my taxes for over 25 years using turbo tax. I love it!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on January 26, 2026
Posted by: glwd
from Wisconsin, WI
I have used Turbo Tax for several years. It is easy to use and provides guidance in the process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT FOR THE WIN!
on January 26, 2026
Posted by: Nofxxgiven
from Oklahoma City, OK
Been using TT for years..never had an issue which is why I will continue to use& support them.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love it
on January 26, 2026
Posted by: Torresfamily87
from 522 camino santa Cruz
Ill continue using it. Very informative, wish had lower prices iss all
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO USE
on January 26, 2026
Posted by: MAC FOR SURE 12
from WASHINGTON
FLEW THROUGH THE TOPICS - VERY UNDERSTANDABLE.WILL RECOMMEND TO OTHERS..
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: LEO7779
from California
Easy to file, detailed double checks too! Each section very easy for user to understand and pick through.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com