Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,637 Reviews)
Rating breakdown 49,637 reviews
5 Stars
36,168
4 Stars
6,025
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Ease of Filing
on January 26, 2026
Posted by: Lochner
from Minnesota
Turbo Tax brings me through the process step by step, allowing me to click on icons to represent more information if I need to assess if it applies to my tax situation. I love how it goes through all of the options and makes the process painless if you have all your information ready and with you at the time.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 26, 2026
Posted by: Rogyer
from texas
even there are free options, I definitively use Turbo Tax to file my taxes, lot of tips, advices and screen support
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Solid and Easy to use
on January 26, 2026
Posted by: cmadsen25
from Pennsylvania
My first time doing these alone and it wasnt as bad as I thought it would be. Helpful assistance and many features.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
FAST & ACCURATE
on January 26, 2026
Posted by: ENRIQUEUE
from CA
Self-explanatory, fast and accurate. Will use again for next year's return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Detailed & Trustworthy
on January 26, 2026
Posted by: Tamara L B
from TEXAS
TurboTax provides a clear, guided experience that makes tax filing much less intimidating. The platform asks the right questions, explains deductions and credits well, and helps ensure accuracy. I liked being able to file from home and still feel confident in the results. Overall, a solid and dependable service
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Once again, the hard stuff made easy!
on January 26, 2026
Posted by: SteveUSAF1977
from Texas
I've been with TurboTax for many years and have had all kinds of different type returns to file, over the years. TurboTax is always up to date with their features, accuracy, and support. I will continue to use them again and again!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Online filing easier.
on January 26, 2026
Posted by: jamesk39
from AR
This year was the first year to use the online version of Turbotax instead of the Desktop version. I liked it better and think it was easier to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Windows 11 Needed
on January 26, 2026
Posted by: LGRAY6942
from 45483 Hecker
Works great but your PC must be Windows 11 Compatible
Written by a customer while visiting turbotax.intuit.com