Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,637 Reviews)
Rating breakdown 49,637 reviews
5 Stars
36,168
4 Stars
6,025
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fantastic end-to-end service
on January 26, 2026
Posted by: Napoleon1812
from Missouri
Great overall experience. Had one minor technical hiccup that customer service was able to answer accurately and timely.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
lost recent years
on January 26, 2026
Posted by: lighthouse96
from wi
loss off recent years documents from turbo tax and poor accessab
ility
ility
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Reliable & Efficient
on January 26, 2026
Posted by: LesJo01
from Texas
Easy to use, best tax filing option for both new and seasoned users.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a Breeze!
on January 26, 2026
Posted by: Itchkid1
from FL
Turbo Tax has made my filing very easy to complete. I was able to track and break down all my deductible expenses without any problems. It interacted with my Quicken files, simplifying the return. I had one question regarding splitting the deposit into both my and my wife's accounts and found from support that this option is no longer available.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 26, 2026
Posted by: JaketheSnake40
from Pennsylvania
Super easy to use! This price is reasonable too. Plus the return is deposited quickly.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
It's great to know your refund was processed promptly. We appreciate your trust in TurboTax and are pleased we could deliver a fast experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast & Easy
on January 26, 2026
Posted by: Stavros63
from IN
Fast and easy tax preparation for non-complicated returns such as ours.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Easy
on January 26, 2026
Posted by: MamaLives
from Florida
Easy to use, and answers all questions you might have. .
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so easy to use
on January 26, 2026
Posted by: jennielin1021
from NJ
Informative and easy to use! Quick preparation and filing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com