Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,638 Reviews)
Rating breakdown 49,638 reviews
5 Stars
36,168
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Old turbotax was better
on January 26, 2026
Posted by: Fawkoff
from California
I have used turbotax for over a decade. This year, you all have gone mad! When i complete my taxes thats all i want to do. I do not want to be asked multple times if i want to purchase any intuit products, nor do I want my information shared with any entity other than IRS and state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Get rid of the commercials
on January 26, 2026
Posted by: ACMACD
from Florida
Like the old format of the tax worksheets much better, too many commercials and interrupts the train of thought when you are doing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best. Ever.
on January 26, 2026
Posted by: njnelson
from Madison, s
Everything is easy to understand and feedback or problems are quickly notified
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Assistants are great!
on January 26, 2026
Posted by: Pasita
from CALIFORNNIA
Great Assistance! Wait on phone too long. Improve music while on-hold.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 26, 2026
Posted by: george44faith
from nevada
n/a it is awesome thank you so much it was easy !!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 26, 2026
Posted by: pablo686
from Montana
Very Good product that I have used for many years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love it but hate that it’s expensive
on January 26, 2026
Posted by: happydays2468
from Texas
I like how easy this is but why are we charging so much money for this when I do it all by myself… lol.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 26, 2026
Posted by: kev1993
from maryland
great, its so simple and very direct on the explanation filling with turbo tax, this is so great
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com