Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,582 Reviews)
Rating breakdown 49,582 reviews
5 Stars
36,139
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Was Great!
on January 26, 2026
Posted by: TOGTLG
from Tennessee
Was absolutely great. walked us through the whole process and I filed in no time!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job
on January 26, 2026
Posted by: AmyK2026
from florida
It was same as always, fast and easy with helpful tips
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 26, 2026
Posted by: Kristinshoda
from Indiana
I have used TurboTax for years and it’s always so simple to use
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
To expensive
on January 26, 2026
Posted by: Ahhhh expensive
from Az
Just becoming too much to file it yourself I'm about ready to start paying somebody they're much cheaper
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thumbs up
on January 26, 2026
Posted by: yannana
from california
Definitely a great experience everytime. Highly recommended
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax
on January 26, 2026
Posted by: Mystery400
from Ca
Very accurate
Easy features
No support
Very compatible for everyone
Interface
Easy features
No support
Very compatible for everyone
Interface
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love how easy TurboTax makes it for us
on January 26, 2026
Posted by: CNT618
from Florida
It was incredibly easy and helpful to use. Turbo Tax gets us the most refund back for our family
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy.
on January 26, 2026
Posted by: TCB 1
from Indiana
Relatively easy to use. The step by step process is nice and complete. The review process seems to be overly complex but, eventually you get there. I would recommend Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com