Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 28, 2026
Posted by: riessjustin139
from Pennsylvania
Quick and efficient service will use again next year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another successful tax filed
on January 28, 2026
Posted by: ladyk50
from California, CA
Easy to use. Easy to fine extended explanations. Will continue to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo awesome
on January 28, 2026
Posted by: aryze
from laurel
Engineered for speed, built for those who never slow down.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product Turbo Tax
on January 28, 2026
Posted by: ricksbiggarage25
from Georgetown, KY
Very easy to use would recommend to others to use.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2026
Posted by: Jutfe
from Liberty,mo
Fast and speedy and such great customer service you.Did
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on January 28, 2026
Posted by: Kurt Shipey
from Texas
Good experience with turbo tax, I use turbotax annually
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo Tax is Great
on January 28, 2026
Posted by: asbenn1
from Florida
little different with the phone scanning but fairly easy to navigate through the process
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was good until I tried to make a change
on January 28, 2026
Posted by: MVAV
from TX
Everything was smooth until I reviewed the final document. I noticed that My name was missing my middle initial, and per instructions I went back to "My Info" to edit my response and correct to add middle initial. When I did that, the program really started acting up, erased my spouse info, treated my dependents like they were not co-living and treated me as a whole new person. That was complete waste of my time.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com