Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,582 Reviews)
Rating breakdown 49,582 reviews
5 Stars
36,139
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Good Program EXCEPT ongoing upsell is annoying
on January 26, 2026
Posted by: Stu8590
from PA
I liked turbotax EXCEPT its ongoing attempt to sell me additional products/services. Very annoying!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Time tested. Familiar.
on January 26, 2026
Posted by: Indy531
from IN
Easy to use. Good interaction with taxpayer. I prefer a hard copy disc for documentation. Just saying :>
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review
on January 26, 2026
Posted by: Teemariee
from Florida
Have been using for years & it has updates every so often, I like that each thing has a little info button next to it so I can see what I’m doing and if I should continue or not, they do lots of checks to make sure your info is accurate as well
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Amee772
from Fl
Easy to use and the forms guide you with questions.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great! Easy step by step and fast
on January 26, 2026
Posted by: Shayybee12
from Ohio
Turbo tax is great! Easy and fast process with help if you you need it
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
OVER CHARGING
on January 26, 2026
Posted by: MEISHAmei
from OKLAHOMA
YOU GUYS CHARGE TOO MUCH FOR THINGS THAT WE NEED IN ORDER TO FILE TAXES, IF I AM PAYIN YOU ALREADY TO FILE WHY DO I NEED TO PAY AN ADDITIONAL FEE TO HAVE IT DEPOSITED INTO MY BANK ACCOUNT.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on January 26, 2026
Posted by: why bother1
from 1511 meadows dr
not to bad at all it was easy as usual not hard to use
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on January 26, 2026
Posted by: Anonymous
from NewMexico
Easy to use and helpful I highly recommend Turbo tax
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com